Terms & Conditions

Last updated 18 July 2026 · The Media Guides

By visiting our site and/or registering as a member, you agree to comply with these Terms & Conditions and our Privacy Policy. Please read both before using this website.

1. Our relationship with you

This website is owned and operated by The Media Guides. These Terms set out the terms and conditions under which you may use our website and the services we offer. By accessing or using our website, you confirm that you have read, understood, and agree to be bound by these Terms.

2. Our content, downloads and services

Most of what’s published on this website – articles, guides, calculators, glossary entries and our Executive Playbooks – is provided free of charge. Some content, including the Executive Playbooks, is gated behind an email address rather than a payment, in which case you agree to provide accurate contact details and understand that submitting the form adds you to our mailing list, as described in our Privacy Policy.

Where you engage us for a paid consulting service, the scope, fees and terms of that specific engagement will be agreed separately in writing before work begins, and those specific terms take precedence over this general page where the two differ.

From time to time we may feature or link to third-party products, services or partner offers (for example on our Featured Partners pages). We are not responsible for the products, services, pricing or terms of any third party, and any transaction you enter into with a third party is between you and that third party directly.

3. Our right to modify our offering

We may, without prior notice, change our content or services; stop providing any content, service or feature we offer; or place limits on any content or service. We may permanently or temporarily suspend or restrict access to the website without notice or liability, for any reason or no reason.

4. Ownership of intellectual property, copyright and logos

This website and all materials on it or delivered through it, including without limitation software, images, text, graphics, logos, playbooks, trademarks, copyrights, photographs, audio, video and all related intellectual property rights, are the exclusive property of The Media Guides unless otherwise stated. Except as explicitly provided in these Terms, nothing here grants you a license to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works from any of it.

5. Right to suspend or cancel access

We may permanently or temporarily suspend or terminate your access to the website without notice or liability for any reason, including if in our reasonable determination you breach any provision of these Terms or any applicable law. You may stop using the website, or ask us to remove you from our mailing list, at any time.

6. Limitation of liability

To the maximum extent permitted by applicable law, The Media Guides will not be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to your use of, or inability to use, this website.

To the maximum extent permitted by applicable law, The Media Guides assumes no liability or responsibility for: (i) errors, mistakes or inaccuracies in content, including regulatory or market information that may have moved on since publication; (ii) any loss or damage arising from your access to or use of this website; and (iii) any unauthorised access to or use of our servers or any personal information stored on them.

Content we publish on this website – including our Executive Playbooks, articles, guides and calculators – is general information, not advice tailored to your specific circumstances. We do not indemnify or accept liability for any decision you make, or action you take, based on that content. Indemnification and any acceptance of liability for advice or work product are reserved for direct, paid service retainers, and are negotiated on a bespoke basis with the specific client, together with any mutual non-disclosure agreement, and set out in a separate written agreement rather than these Terms.

7. Use of AI in our content and services

We use AI tools to support research, drafting and editing of the content and playbooks published on this website, and in parts of our advisory work. AI is used to augment our own professional judgment, not replace it – every piece of published content and every client deliverable is reviewed and approved by a human before it goes out. Full detail on how and where we use AI tools, and how you can control AI use in your own engagement with us, is set out in our AI Use Policy.

8. Right to change these Terms

We may update these Terms from time to time at our discretion, so please review this page periodically. Where we make a material change, we will update the “last updated” date above. Your continued use of this website after a change constitutes your acceptance of the updated Terms. If you do not agree to these Terms, or any future version of them, please do not use or continue to access this website.

9. Promotional emails and newsletter content

If you provide us with your email address, for example by downloading a playbook or subscribing to updates, you agree that we may send you promotional messages and material by email or other contact method you’ve provided. You can unsubscribe or ask us to stop contacting you at any time.

10. Governing jurisdiction for dispute resolution

These Terms, the rights and remedies available under them, and any claims or disputes related to them or to our services, are governed by, construed under and enforced in accordance with the laws of New South Wales, Australia, without regard to its conflict of laws principles. Any such claim or dispute will be brought in, and you consent to it being decided exclusively by, a court of competent jurisdiction in New South Wales, Australia.

11. Privacy

How we collect, use, hold and disclose your personal information – including what happens to your details when you download a playbook, subscribe, or get in touch – is set out in full in our Privacy Policy. It forms part of these Terms, and by using this website you agree to both.

12. Contact us