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In-Store Retail Media in 2024: Reality or Hype?
Retail media, in its simplest form, refers to the strategic use of retail platforms, both physical and digital, to deliver targeted advertising and promotional content. This form of marketing leverages the retailer’s deep understanding of their customers to deliver personalised, timely, and contextually relevant ads. The rise of retail media is largely attributed to the shift in consumer behaviour towards online shopping, the surge in e-commerce, and the increasing importance of data-driven marketing.
The Significance of Retail Media in Today’s Marketing Landscape
Retail media commands an impressive share of the global advertising spend, projected to exceed $100 billion by 2027. In the United States alone, retail media ad spending is expected to outstrip that of traditional TV advertising. This paradigm shift is driven by the advent of programmatic advertising, the increasing adoption of mobile commerce, and the rise of social media and influencer marketing.
Transition from Online to In-Store Retail Media
While online retail media has dominated the advertising landscape in the past, the focus is gradually shifting towards in-store retail media. This shift is primarily driven by the resurgence of in-store shopping and the need to create a seamless omnichannel experience. In-store retail media offers the unique advantage of targeting customers at the point of purchase, thereby increasing the chances of conversion.
The Potential of In-Store Retail Media
In-store retail media offers a plethora of opportunities for retailers to boost profitability and enhance customer engagement. From digital signage and interactive kiosks to personalised mobile app features, retailers have a myriad of tools at their disposal to create an immersive shopping experience. For instance, digital screens can serve as dynamic platforms for delivering targeted ads, enhancing product visibility, and improving in-store navigation.
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The Role of Personalisation in In-Store Retail Media
Personalisation plays a crucial role in the success of in-store retail media strategies. By leveraging data analytics and machine learning algorithms, retailers can deliver tailored ads based on individual customer preferences, shopping history, and real-time behaviour. This level of personalisation not only improves customer engagement but also drives repeat purchases and fosters brand loyalty.
The Emergence of New Advertising Platforms
The evolution of in-store retail media has led to the emergence of new advertising platforms such as streaming services and social media. The widespread adoption of over-the-top (OTT) video services and the growing popularity of social media platforms offer novel avenues for retail media advertising. Retailers can leverage these platforms to reach a wider audience and create engaging ad content.
The Future of In-Store Retail Media
The future of in-store retail media looks promising. With advancements in technology, retailers can expect to see a more measured and mature retail media market emerge. Standardisation of retail media networks, consolidation of smaller retailers, and the digitisation of in-store advertising are some of the key trends expected to shape the future of in-store retail media.
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Challenges and Opportunities
Despite the potential of in-store retail media, retailers face several challenges in implementing this marketing strategy. These include the lack of standardisation across retail media networks, the high costs of setting up digital infrastructure, and the need for robust data privacy measures. However, these challenges also present opportunities for innovation and growth.
The Role of Media Companies in Retail Media
Media companies have a crucial role to play in the evolution of in-store retail media. By creating multi-retailer retail media networks, media companies can offer advertisers access to a diverse range of audiences. This approach not only maximises revenue for retailers but also offers advertisers a highly targeted and efficient way to reach their desired audience.
Retail Media: A Game-Changer for Retailers and Advertisers
In conclusion, in-store retail media is set to be a game-changer for retailers and advertisers in 2024. By bridging the gap between digital and physical retail environments, in-store retail media offers a powerful tool for driving customer engagement, boosting sales, and enhancing the overall shopping experience.
As we move towards a more digitalised and data-driven retail landscape, the importance of in-store retail media cannot be overstated. Whether it’s hype or reality, one thing is certain – in-store retail media is here to stay, and it’s set to transform the face of retail marketing in the years to come.
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About The Author

Tim Lloyd | Executive Editor
The Media Guides were established by Tim, a digital marketing & advertising professional based in Sydney, Australia. See Full Bio >
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